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About

A Sydney practice, led by someone who's run a business.

Snail AI is based in North Sydney. We help Sydney businesses identify the workflows worth improving, build the solution, and train the team to use it.

Robin Luo — Founder and Business AI Implementation Lead

Robin personally leads business discovery for every engagement. He's a business owner himself — he runs companies in Sydney, understands P&L pressure, staff constraints and the difference between a demo and something that actually gets used on a Monday morning.

His role is to understand your business goals and translate them into deliverable system projects: what to automate, what to integrate, what to leave alone, and in what order to do it. Delivery is carried out with local Australian team members and trusted technical partners.

  • Sydney-based founder — discovery, proposals and key relationships are personally led
  • Real business operating experience, not consultancy theory
  • Translates business objectives into scoped, phased, deliverable projects
  • Delivers with Australian team members and technical partners
  • Values practical results, human approval and documented risk boundaries
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Snail AI

Practical AI implementation & system integration for Sydney businesses.

Office
Suite 404, 53 Walker Street
North Sydney NSW 2060

Contact
[email protected]
0417 993 551

Company
Ausrealt International Pty Ltd
ABN 72 142 901 013

How the team works

We don't publish a wall of headshots. Here's how engagements are actually staffed — real people, real roles, disclosed when we scope your project.

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Business analysis

Documenting your current workflows and finding the highest-value improvement — led by Robin.

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Project coordination

Keeping delivery on scope, on schedule and communicating clearly — no silent weeks.

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Software & integration delivery

Building websites, integrations and automations against your existing systems.

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Local client communication

Australian team members on communication — clear, local, accountable.

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Training & support

Team training, written SOPs and follow-up support after handover.

What we believe

Business first, technology second

We start with the workflow, the cost and the outcome — never with a tool looking for a use case.

Delivered beats demonstrated

A system your team uses every day is worth more than ten impressive demos.

Boundaries in writing

What we will and won't touch — data, approvals, clinical or legal constraints — is documented before build.

Honest scope

If the honest answer is "don't spend money on this yet", we say it. Long-term client relationships are built on that.

Talk to the person who'll own your project.

Start with the Scan — Robin reviews every submission personally.

Start the Business AI Scan